Terms of Service

Last updated: June 15, 2026  ·  Effective: June 15, 2026

Please read these Terms of Service ("Terms") carefully before using the Ollo application ("App") operated by Ollo ("we," "us," or "our"). By accessing or using the App, you agree to be bound by these Terms.

1. Informational Purpose Only — Not Medical Advice

Ollo is for informational and organizational purposes only. It is not a medical device and does not provide medical advice, diagnosis, or treatment. The information provided in the App — including AI companion responses, pharmacokinetic charts, education cards, and all other content — is for general informational purposes only and should not be used as a substitute for professional medical advice.

Always consult your physician, pharmacist, or other qualified healthcare provider with any questions you may have regarding your medication, treatment plan, or medical condition. Never disregard or delay seeking professional medical advice because of something you read or received in Ollo.

2. Eligibility

You must be at least 18 years old to use Ollo. By using the App, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms.

3. User Responsibilities

When using Ollo, you agree to:

• Provide accurate information when logging medications and injection sites
• Use the App only for its intended purpose as a personal medication companion
• Not attempt to reverse engineer, copy, or resell any part of the App
• Not use the App in any way that violates applicable laws or regulations
• Not share your account with others
• Notify us promptly of any unauthorized use of your account

4. Ollo Plus Subscription

Ollo offers a premium subscription tier called Ollo Plus, which unlocks additional features within the App.

• Billing: Ollo Plus subscriptions are managed and billed through the Apple App Store. Payment is charged to your Apple ID account at confirmation of purchase.
• Renewal: Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the end of the current period.
• Cancellation: You may cancel your subscription at any time through your App Store account settings. Cancellation takes effect at the end of the current billing period.
• Refunds: All refund requests are handled by Apple in accordance with their App Store policies. We do not process refunds directly.
• Price changes: We reserve the right to change subscription pricing with reasonable notice. Continued use after a price change constitutes acceptance of the new price.

5. Intellectual Property

All content, design, code, and materials in Ollo are owned by or licensed to us. You may not copy, reproduce, distribute, or create derivative works without our express written permission. You retain ownership of the personal data you input into the App.

6. AI Companion Disclaimer

Ollo's AI companion generates responses based on general knowledge and your logged medication information. AI-generated content may be incomplete, outdated, or incorrect. Do not rely on AI responses for medical decisions. The AI companion is not a licensed healthcare provider and cannot replace professional medical consultation.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Ollo and its team shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: damages for personal injury, medical decisions made in reliance on the App, loss of data, or loss of profits — even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or relating to these Terms or the App shall not exceed the amount you paid us in the twelve months preceding the claim, or $50 USD if you are a free user.

8. Disclaimer of Warranties

The App is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the App will be error-free, uninterrupted, or free of security vulnerabilities.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Delaware.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via in-app notification or email. Continued use of the App after changes take effect constitutes acceptance of the updated Terms.

11. Contact

For questions about these Terms: contact@olloapp.com

Also see our Privacy Policy.